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Frequently Asked Questions

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our Order Tracking Page or directly on the courier’s website.

🔹 If you haven’t received a tracking number, please check your spam/junk folder or contact our support team at startechg2025@gmail.com.

What payment methods do you accept?

At StarTech Gadget, we accept the following payment methods for a smooth and secure checkout:

💳 Credit/Debit Cards (Visa, MasterCard, American Express)

💰 Payoneer

📦 Cash on Delivery (COD) (if applicable in your region)

🛒 Shopify Payments (if enabled on your store)

💱 Other Payment Gateways (PayPal, Apple Pay, Google Pay – if available)

If you face any issues during checkout, feel free to contact us at startechg2025@gmail.com

How do I return an item?

Unfortunately, we do not accept returns or exchanges at this time. Please make sure to review the product details carefully before placing your order.

If you receive a damaged or defective item, please contact us at startechg2025@gmail.com within 7 days of delivery, and we’ll work to resolve the issue.

Are your products original and brand new?

Yes! At StarTech Gadget, we only sell 100% original and brand-new products. We source our items from trusted suppliers to ensure quality and authenticity.

If you have any concerns about a product, feel free to contact us at startechg2025@gmail.com before making a purchase.

How do I reset my password?

If you've forgotten your password or want to reset it, follow these steps:

1️⃣ Go to the Sign-In page on our website.

2️⃣ Click on "Forgot Password?"

3️⃣ Enter the email address associated with your account.

4️⃣ You will receive a password reset link in your inbox.

5️⃣ Follow the link to create a new password.

🔹 Tip: If you don’t see the email in your inbox, check your spam/junk folder.

If you need further assistance, feel free to reach out to us at startechg2025@gmail.com